Effective Date: 11 Oct 2024
At MAA LAKXMI ENTERPRISES, we are committed to delivering your RO (Reverse Osmosis) machine promptly and safely. Please review our shipping policy below for important details regarding your order’s delivery.
1. Shipping Rates & Delivery Time
- Standard Shipping: Shipping fees may vary based on the delivery location and order size. Estimated delivery time is 5-7 business days for standard shipping within India.
- Express Shipping: Available for an additional charge. Express delivery typically arrives within 2-3 business days.
- International Shipping: Additional charges and longer delivery times may apply for orders outside India.
2. Order Processing Time
- Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will begin processing the next business day.
- Once your order has shipped, you will receive a confirmation email with tracking information.
3. Delivery Partners
- We work with reliable courier services to ensure timely and secure delivery. Your shipping partner may vary based on your location and delivery option chosen.
4. Shipping Restrictions
- Delivery is available within India.
- We are unable to deliver to P.O. boxes or APO/FPO addresses at this time.
5. Damage & Lost Items
- If your order arrives damaged, please contact our support team within 48 hours of receipt. Be prepared to provide photos of the damage to assist with processing.
- In case of a lost shipment, contact our customer service team, and we will work with the courier service to resolve the issue.
6. Returns & Exchanges
- Returns and exchanges are allowed within [number] days of delivery. The product must be in its original condition and packaging. Please review our [Return Policy] for more details.
7. Contact Us
If you have any questions or concerns about this Shipping Policy, please contact us at:
Thank you for choosing MAA LAKXMI ENTERPRISES! We’re here to ensure you receive your RO machine with the utmost care and convenience.